Data Protection / Privacy Statement
The use of our website is usually possible without providing personal information. Insofar as the opportunity to enter personal or business data (e-mail addresses, names, addresses) exists within the Internet offer, the disclosure of this data by the user is expressly voluntary.
Your data will be treated confidentially and will passed on to third parties only, if they are required for the purpose of fulfilment of the services hereunder. We may pass the e-mail address and phone number to the freight forwarded either to arrange the reception of deliveries or forwarding information about the shipment schedule.
The organization responsible within the meaning of Art. 24 (1) GDPR (EC DS-GVO) is:
47475 Kamp-Lintfort, NRW,
We have a data protection officer, who can be reached as follows:
23-1 Service GmbH
47051 Duisburg, NRW,
You may exercise your right to access and rectify, delete or restrict the processing of your data through our data protection officer, to the extent permitted by other legal obligations.
When contacting us (for example via contact form or e-mail), the information provided by the user will be processed for the purpose of processing the request as well as in case of follow-up questions.
We would like to point out that data transmission over the Internet (for example via our contact form or by e-mail communication) may be subject to security vulnerabilities. A complete protection of the data from access by third parties is not possible.
You have the option to contact our local Data Protection Authority or Supervisor for a complaint about your data processing.
This site uses for security reasons and to protect the transmission of confidential content, i.e. such as the requests you send to us as a site operator, an SSL encryption. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.
If SSL encryption is enabled, the data you submit to us can't be read by third parties.
Integration of services and contents of third parties
The online offer may contain links to other websites (so-called external links). We don't have control over the fact that the operators of other websites comply with the data protection regulations. You can recognize such so-called external links by the text being underlined on the website.
Incorporation of cookies
This website uses to enable the function of our website, so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies or allow cookies only in individual cases to be set, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website or may not be available to certain features.
The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
• Browser type and version
• operationg system utilized
• referrer URL
• hostname of accessing computer
• date code of server request
These data can't be assigned to specific persons. A merge of this data with other data sources will not be done. We reserve the right to check this data retrospectively, if we become aware of specific indications for illegal use.
Newsletters and electronic notifications
We send newsletters, e-mails and other electronic notifications (hereinafter "newsletter") only with the consent of the recipient or legal permission. If the content of the newsletter is specifically described when registering for the newsletter, it is decisive for the consent of the user. In addition, our newsletters contain information about our services and us.
In order to subscribe to our newsletters, it is generally sufficient to provide your email address. However, we can ask you to provide a name for the purpose of addressing you personally in the newsletter, or to provide further information if this is necessary for the purposes of the newsletter.
Double opt-in procedure: The registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an email in which you will be asked to confirm your registration. This confirmation is necessary so that nobody can register with someone else's email address. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored by the shipping service provider are also logged.
Deletion and restriction of processing: We can save the unsubscribed email addresses for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the previous existence of consent is confirmed at the same time. In the event of obligations to permanently observe contradictions, we reserve the right to store the e-mail address in a blocklist for this purpose alone.
The logging of the registration process takes place on the basis of our legitimate interests for the purpose of proving that it has proceeded properly. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure mailing system.
Notes on legal bases: The newsletter is sent on the basis of the recipient's consent or, if consent is not required, on the basis of our legitimate interests in direct marketing, if and to the extent that this is permitted by law, e.g. in the case of advertising to existing customers. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests. The registration process is recorded based on our legitimate interests to demonstrate that it was carried out in accordance with the law.
Contents: Information about us, our services, promotions and offers.
Measurement of opening and click rates: The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a shipping service provider, from its server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, is collected.
This information is used to technically improve our newsletter on the basis of the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. This analysis also includes determining whether the newsletters are opened, when they are opened and which links are clicked. This information is assigned to the individual newsletter recipients and stored in their profiles until they are deleted. The evaluations enable us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
The measurement of the opening rates and the click rates as well as the storage of the measurement results in the profiles of the users as well as their further processing are based on the consent of the users.
A separate revocation of the performance measurement is unfortunately not possible, in this case the entire newsletter subscription must be canceled or contradicted. In this case, the saved profile information will be deleted.
- Processed data types: inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), meta / communication data (e.g. device information, IP addresses), usage data (e.g. websites visited, interest in content
Affected persons: communication partner.
Purposes of processing: direct marketing (e.g. by email or post).
Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR), legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Opposition option (opt-out): You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can use one of the contact options given above, preferably e-mail.