Cancellation and Withdrawal Rights (European Union only):

The hereinafter does not apply to buyers from companies.

If the customer is a consumer (private person), he, by declaration, may revoke his contractual declaration without giving any reasons.Excluded from the right of withdrawal are the subjects stated in BGB §312g paragraph 2 and 3 (German Civil Code), extended to goods and services which are for the customer specially made (custom-tailored) or rendered, as well as any digital content according to BGB §312f, paragraph 4, which do not require special unlock codes

Cancellation / Withdrawal

You have the right to cancel within fourteen (14) days without giving any reason this contract.
The cancellation period is fourteen (14) days
- from the date of closing the purchase order agreement, in the case of a service contract;
- from the day on which you or a third party named by you, which is not the carrier, have taken the final goods in possession or has, in the case of a contract for multiple goods ordered by the consumer within a single order and has to be supplied separately;
- from the date on which you or a third party named by you, other than the carrier, have taken the first goods in possession or has, in the case of a contract for regular delivery of goods during a specified period of time;

To exercise your right of cancellation, you have to notify us at


Carl-Friedrich-Gauß-Str. 2-4

47475 Kamp-Lintfort


Fax.: +49 2842 981 199


by a clear statement (e.g. by postal mail, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model-withdrawal form (last page of this document), which is however not mandatory. In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.

Effects of Withdrawal:

The hereinafter does not apply to buyers from companies.

If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that had been recommended by us and is expensive than that), without delay and no later than fourteen (14) days to pay back from the day on which the notice is received through your cancellation of this contract with us.

For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will not be charged fees for this repayment.

We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.

If you as a consumer have received goods in connection with the contract, You have to return the goods promptly and in any event not later than fourteen (14) days from the date on which You have taught us about the cancellation of this contract at the above address. The deadline is met if you send back the goods before the period of fourteen (14) days.

You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with you.

Do you require us that the services to begin during the withdrawal period, you have to pay us a reasonable amount in the share of up to the date on which you notify us of the withdrawal in respect of this contract, the service already provided compared to the full extent in the service contract equivalent.

Information on 'Online Dispute Resolution' (524/13/EC):

There are alternate methods to resolve issue regarding online disputes. Information can be found at:

 However, as the online shop hereto is not addressing and/or intended to serve private buyers (consumers), the operator of the webshop does not participate in this kind of dispute resolution.

 As mentioned above, consumers, if there are any, can make use of the withdrawal procedures as mentioned afore.





(If you wish to withdraw from a contract, then please fill out this form and send it back.)




Carl-Friedrich-Gauß-Str. 2-4

                47475 Kamp-Lintfort


or fax it to: +49 2842 981 199

or send it via E-Mail to:


Hereby give notice that I / we (*) from my / our (*) concluded contract for the purchase of the following products (*) / provision of the following services (*):

Appointed on (*) / received on (*):

Name of person / consumer (s):

Address of person /consumer (s):

___________                                     ____________________

Date                                               Signature of / consumer (s) (only with message on paper)



(*) Delete as applicable.

© 2016, IMST GmbH, Kamp-Lintfort, Deutschland